TiViMate Setup Guide: Your Login, Then Films, Box Sets and Live TV

TiViMate and PrimeFlexMedia: 12 steps from login to the film library

1. Get TiViMate onto the television

   Google TV and Android TV owners can search Google Play for TiViMate IPTV Player and add it at no charge. On a Fire TV stick, the Downloader app handles the sideload. Samsung, LG and Apple TV screens have no TiViMate at all; IPTV Smarters Pro is the way to use the same login there.

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2. Add PrimeFlexMedia as an Xtream Codes playlist

   Open the app, select Add playlist, then Xtream Codes. Type in the three details from our message without changes and continue. TiViMate checks the account and shows what it found. If it refuses to connect, confirm the address finishes with the port number.

3. Include the movies and series content

   While adding the playlist, look for the option to include VOD, meaning movies and series, and make sure it is ticked. Without it, only live channels load. Name the playlist PrimeFlexMedia and finish. The first load runs longer than a live-only list, because the catalogue is large.

4. Find the Movies and Series sections

   Press left to open the main menu. Movies and Series should sit near TV. If they are missing, open Settings, then Playlists, select PrimeFlexMedia and check that VOD is enabled, then update the playlist. Some features in this area may need Premium, and the app says so when they do.

5. Browse films by genre

   Inside Movies, categories appear as rows or a side list, labelled by genre, language or quality as the source names them. Scroll a row to see posters, and press OK on one for its details and play button. A search option sits in the menu for when you know the title.

6. Watch a series season by season

   Open Series and pick a show. Its page lists the seasons; choose one, then the episode. When an episode ends, go back to the list to start the next. Libraries change over time, so if a season looks short, update the playlist before you report it to us.

7. Use favourites and resume

   Long-press OK on a film or show to open its options, which include adding it to favourites. TiViMate tracks part-watched titles on that device, so a film you stopped can usually be resumed from the same point. Favourites and resume points stay on the TV and do not travel to other screens.

8. Change the audio track and subtitles

   While a film plays, press OK or the menu key to bring up the playback panel. Audio track and subtitle choices appear there whenever the copy carries them. Many films offer just one soundtrack, so a short list is normal. Another version of the same title may include more languages.

9. Turn on Auto frame rate

   Open Settings, then Playback, and switch on Auto frame rate. The TV then matches each film to its native frame rate, which removes the small judder you notice on slow camera pans. Your TV or stick must support frame rate switching for this to work.

10. Give big 4K films a larger buffer

    If a 4K film pauses on Wi-Fi, raise Buffer size in the Playback settings by one step and test again. A network cable is the steadier fix wherever one reaches. When a single title keeps stalling, pick its FHD copy, which needs much less bandwidth and still looks crisp.

11. Decide whether you need Premium

    Live TV and the grid guide work on the free version. Premium adds features such as multi-view, recordings, extra playlists and replays of past shows. It is bought only through TiViMate Companion, an Android phone app, and one TiViMate account can unlock up to five devices. Try the free version first.

12. Repeat the setup on another television

    On the next Android TV or stick, install TiViMate and enter the identical Xtream details, ticking VOD again. Simultaneous streams follow your PrimeFlexMedia plan, from one to five. Premium owners should also log in to the TiViMate account on that set. Favourites have to be rebuilt there.

Where to find things in TiViMate

TiViMate hides most options behind the left menu and a long press of OK. This table saves you hunting for them on the first evening.

The developer keeps release notes and Premium details on the official TiViMate website. For an overview of the PrimeFlexMedia library, see films on demand with one login and series laid out by season.

TiViMate or Smarters for a film-first evening?

TiViMate shines on a TV with a remote, and its playback settings give big films a smooth picture. If you mostly watch on phones or tablets, or own a Samsung or LG TV, follow the IPTV Smarters Pro guide instead. Setting up a stick first? The Android TV setup guide covers installing apps from Google Play.

Want to test TiViMate with real films before paying for anything? Start a PrimeFlexMedia trial of 24 hours, then choose a length and screen count that fits. Plans last one, three, six or twelve months, with no contract.

Want the maker's own instructions for menus and settings? See the TiViMate developer site. Titles come and go over time, and subtitle or audio languages depend on the source of each film, so test the ones you care about during the trial.

Big 4K films pausing? Check these first

• Connection: a network cable or the 5 GHz Wi-Fi band holds a long 4K film far better than 2.4 GHz through walls.
• Other traffic: pause large downloads, game updates and cloud backups in the house while the film plays.
• The device: it must decode HEVC for most 4K titles; older sticks and TVs often play the FHD copy more calmly.
• The copy: if one title stalls, pick its FHD version for tonight and tell support which film it was.

Our page on what 4K IPTV needs at home explains bandwidth and devices in more detail.

TiViMate giving you trouble? Fixes that usually work

Movies and Series are missing from the menu

VOD was not ticked when the playlist was added. Open Settings, Playlists, PrimeFlexMedia, enable it and update. If the option is there but greyed out, the feature may need Premium on your version.

TiViMate cannot load the playlist

Check the last characters of the server address first, since a dropped port number is the classic mistake. Make sure the plan has not ended. Retype the password with the remote instead of pasting, because pasted text sometimes carries an invisible space.

A film shows a black screen with sound

The device may not decode that format. Pick the FHD or HD copy of the title. In Playback settings, switching the decoder option, where your version offers one, can also help with a single stubborn file.

A 4K film stops to buffer

Raise Buffer size by one step, use a network cable if possible and pause other downloads at home. If only one title stalls, its source may be heavy, so play the FHD version.

Subtitles do not show up

Subtitle tracks depend on the copy you picked. Open the playback panel and check the list. If it is empty, try another version of the same title, or watch with the audio language you prefer.

Adding another playlist needs Premium

Only one playlist fits on the free tier. Upgrade through Companion, or delete the existing entry before adding a new one. A single PrimeFlexMedia playlist already holds live TV, films and series.

Other players that accept your PrimeFlexMedia login

Set up and checked by the PrimeFlexMedia Team · Last reviewed September 5, 2026 · Read our PrimeFlexMedia subscription guide for how screens and renewals work.